Parents Collection — FAQ
Q: Are these suitable during pregnancy or breastfeeding?
A: Many are, but some actives are contraindicated. Always check ingredient lists and consult your doctor or midwife if unsure.
Q: What skin concerns do these address?
A: Formulations target aging, dryness, hormonal pigmentation, firmness, dullness, and barrier support.
Q: How many products should I use in a routine?
A: Depends on your skin’s needs. A balanced routine might include cleanser, serum, moisturiser, and SPF (daytime). But you don’t need to use everything.
Q: Can products from Kids or Teens collections be used by parents?
A: Yes — gentler formulas from Kids or Teens may suit parent skin if their skin is sensitive. But adult skin often needs more nourishment, actives, or barrier support, so the Parents collection is optimized accordingly.
Q: How long until I see results?
A: Noticeable effects (hydration, glow) often appear in 2–4 weeks. For deeper concerns (wrinkles, pigmentation), expect 8–12+ weeks of consistent use.
Q: Are these cruelty-free / vegan?
A: Yes — all our Parents collection products are cruelty-free; vegan status is indicated per product.
Q: Are synthetic preservatives or harsh chemicals used?
A: No — we avoid parabens, phthalates, sulfates, synthetic fragrances, and use safer, plant-based alternatives.
Q: How should I store them and what is shelf life?
A: Keep away from high heat and direct sunlight. Always reseal caps. Use within 6–12 months once opened (check each product).
Q: Can I layer multiple actives (e.g. retinol + vitamin C + acid)?
A: Yes, but do so cautiously. Introduce one product at a time, and avoid combining too many strong actives at once. If unsure, consult your dermatologist.
Q: Shipping & Returns
A: Free UK shipping for orders over £25, international shipping (if applicable), and 30-day returns for unused/unopened products.