Return and Refund Policy

Return and Refund Policy

30-Day Return Guarantee At The Natural Organic Family, we stand behind the quality of our products. If you are not completely satisfied with your purchase, you have 30 days from the date of receipt to return the item for a refund or exchange.

Conditions for Return

  • Items must be returned within 30 days from the date of receipt.
  • Products must be in their original condition and packaging.
  • Include the original receipt or proof of purchase with your return.

Shipping Costs

  • Shipping costs will be refunded only if the product is determined to be faulty.
  • For non-faulty items, the customer is responsible for covering the return shipping costs.

Refund Process

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, we will initiate a refund to your original method of payment.
  • Please allow a certain number of days for the refund to appear in your account, depending on your card issuer's policies.


  • Certain types of items may be exempt from being returned. Please check our website for details.

Contact Us For more information about our return and refund policy, please contact us at