Teens Collection — FAQ
Q: What skin issues does the Teens collection address?
A: It’s designed for oily skin, blackheads and breakouts that come with hormonal changes.
Q: Can teens with very sensitive skin use these?
A: Yes, but choose gentler products from the collection and always patch test. Avoid layering too many potent actives early on.
Q: Which products should I start with for a teen routine?
A: Start with the Clarifying Face Wash. Add the Clarifying Toner if skin is oily, then finish with the Clarifying Face Cream. New to salicylic acid? Patch test first and use once a week, building up slowly.
Q: How do I prevent breakouts or manage oily skin?
A: Use oil-balancing, non-comedogenic products and avoid harsh cleansers that strip the skin. Keep skin lightly hydrated.
Q: Are the ingredients safe for growing skin?
A: Yes — we avoid harsh or synthetic actives in high concentrations. But always check individual ingredient lists and patch test.
Q: Can I combine products from Kids or Parents collections?
A: Yes, some overlap is possible. Use gentler Kids formulas for very sensitive teens, or mild Parents products if they suit teen skin. Just be careful of actives and potency.
Q: How long until I see improvement?
A: For breakouts or texture, 4–8 weeks of consistent use is a reasonable timeframe. Use patience and consistency, not overuse.
Q: Is it okay to use makeup over these products?
A: Yes — but let skincare fully absorb before applying makeup. Use non-comedogenic makeup to avoid clogging skin.
Q: Are these cruelty-free / vegan?
A: Yes — all Teens collection items are cruelty-free. Vegan options are clearly labeled.
Q: Shipping & Returns
A: UK delivery is free on orders over £25. You can return unopened items within 30 days, and faulty items can be returned even if opened. See our Refund Policy for details.
