Teens Collection — FAQ
Q: What skin issues does the Teens collection address?
A: It’s designed for hormonal changes, breakouts, excess oil, uneven texture, and early signs of aging or pigmentation.
Q: Can teens with very sensitive skin use these?
A: Yes, but choose gentler products from the collection and always patch test. Avoid layering too many potent actives early on.
Q: Which products should I start with for a teen routine?
A: Start simple: a gentle cleanser + moisturiser. Add a toner, spot treatment, or serum as needed and depending on tolerance.
Q: How do I prevent breakouts or manage oily skin?
A: Use non-comedogenic, oil-balancing formulas. Don’t over-strip skin (avoid harsh cleansers). Use light hydration and spot treatments as needed.
Q: Are the ingredients safe for growing skin?
A: Yes — we avoid harsh or synthetic actives in high concentrations. But always check individual ingredient lists and patch test.
Q: Can I combine products from Kids or Parents collections?
A: Yes, some overlap is possible. Use gentler Kids formulas for very sensitive teens, or mild Parents products if they suit teen skin. Just be careful of actives and potency.
Q: How long until I see improvement?
A: For breakouts or texture, 4–8 weeks of consistent use is a reasonable timeframe. Use patience and consistency, not overuse.
Q: Is it okay to use makeup over these products?
A: Yes — but let skincare fully absorb before applying makeup. Use non-comedogenic makeup to avoid clogging skin.
Q: Are these cruelty-free / vegan?
A: Yes — all Teens collection items are cruelty-free. Vegan options are clearly labeled.
Q: Shipping & Returns
A: We offer (state your shipping policy: e.g. free UK delivery over £25, international shipping) and a 30-day return policy for unused, unopened items. Opened / used items may not be eligible (for hygiene reasons).